Monthly Archive: January 2020

Happy New Year 2020 - Future Of Customer Experience Is O2O 0

Happy New Year 2020 – Future Of Customer Experience Is O2O

Happy New Year! 2020 marks the beginning of the new decade- full of opportunities, advancements, and growth. However, the road has its challenges threats and disruptions too. The biggest opportunity and disruption for any business from now on will be “PCX” i.e. Personalised Customer Experience, given their preferences, lifestyle, technology...